Your Anchor (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use the Your Anchor platform—an online community for therapists, coaches, and mental health professionals—in accordance with GDPR, UK GDPR, CCPA, and other applicable privacy laws.

Your Anchor is an online membership platform. If you have questions about your data, please contact us at:

Email:
info@youranchor.com
Mailing Address:

We may collect the following types of personal information:

• Membership & Account Data: Name, email, country, membership type, and role (e.g., therapist, coach, student)
• Payment Information: Billing address and secure payment details processed by PCI-DSS compliant providers
• Profile & Engagement Data: Bio, years of experience, profile photo, communities joined, activity, and interactions
• Technical & Device Data: IP address, browser info, session logs, cookies, and usage analytics

• Create and manage your account
• Process payments and provide services
• Support community interactions and messaging
• Improve platform features and personalize experience
• Send updates, alerts, and optional marketing emails
• Fulfill legal and regulatory obligations

We process data under the following lawful bases:

• Consent – for marketing and community engagement features
• Contract – to deliver services and manage subscriptions
• Legal obligation – for compliance and record keeping
• Legitimate interest – to enhance security, services, and platform functionality

We never sell your data. We may share it with:

• Trusted service providers (e.g., hosting, email, payments, analytics)
• Authorities when legally required
• Other members, only if permitted by your privacy settings

Your data may be transferred internationally, including to the US. We use legal safeguards such as:

• Standard Contractual Clauses (SCCs)
• Data processing agreements

We keep your data as long as needed to provide services and comply with legal obligations. Inactive or closed accounts may be anonymized or deleted based on retention policies.

Depending on your jurisdiction, you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Request for deletion (“right to be forgotten”)
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

California residents have additional rights under the CCPA.

We use cookies for authentication, personalization, analytics, and performance. EU/UK users will be asked for cookie consent. You can control cookies through browser settings.

Your Anchor is not intended for children under 16. We do not knowingly collect data from children.

We implement encryption, access controls, secure storage, and monitoring to protect your information. However, no system is completely secure—please safeguard your login credentials.

We may update this policy from time to time. Significant changes will be communicated via email or in-platform notification. Check this page for the latest version.

For privacy inquiries or to exercise your rights, contact us at:

Email:
info@youranchor.com
Mailing Address: